We strive to offer visitors of PatientAssistance.com a user-friendly environment, and your feedback helps make that possible. If you have comments about our website or services, or if you have questions not answered in our FAQs, please use the form provided below to contact us.
Before Contacting Us
If you're new to PatientAssistance.com, and you're having trouble using or understanding our services, please read our "How it Works" page. There you will learn how to sign up for a free account with us, how to find prescription assistance programs for your medications through our site, and how to enroll in appropriate patient assistance programs and get your meds.
Important! – Please note that PatientAssistance.com does not actually provide your medications. We only provide information on prescription assistance programs supplied by the pharmaceutical companies. Questions about specific patient assistance programs, or questions about getting your medications, should be directed to the appropriate pharmaceutical company and not PatientAssistance.com. We do provide you with contact information for pharmaceutical companies, which can be found by browsing our database of prescription assistance programs (available to registered users).
Please also note that we cannot guarantee your enrollment will be approved for any specific assistance program. Enrollment is always at the discretion of the pharmaceutical company offering the program, and we are unable to intervene on your behalf if your application is rejected. For more information about steps you can take if your enrollment is denied, please visit our FAQs.
To contact us via mail, please send any correspondence to our headquarters at the address below. Phone and fax numbers are also provided for use by pharmaceutical company reps, hospitals, or related organizations.
Please note that the phone number listed is not a member support line for help on the site or for leaving feedback. Members should use the contact form available on this page.